Refund Policy

We offer refunds in the following circumstances:

1. 30-Day Satisfaction Guarantee

   If you are not satisfied with your subscription for any reason, you may request a refund within 30 days of the start date, no questions asked.

2. Technical Issues

   If you experience significant technical problems with accessing or using the training plan (e.g., platform errors, app malfunctions, unexpected down time) that cannot be resolved within a reasonable timeframe, you may request a full refund for that month's subscription fees.

3. Accidental Purchase

   If you accidentally purchase a subscription, notify us within 7 days of the transaction to qualify for a full refund.

To request a refund:

1. One-Click Refund

   If it has been less than 30 days since the start of your subscription, you will be able to claim a refund simply by clicking the button labelled "Refund Subscription".

2. Contact Our Support Team

   If you are not able to use the one-click refund solution from your account's settings page, either because you are more than 30 days into your subscription or because you cannot access your account, contact our team at support@therunningalgorithm.info to request a refund.

Refunds may be refused in the following cases:

1. Non-Eligibility

   If we determine that you are not eligible for a refund according to the above criteria.

2. Violation of Terms and Agreements

   If we find that you are, or have been, in violation of the terms and agreements.

3. Policy Abuse

   Abuse of the refund policy, e.g. repeated refund requests across multiple subscriptions.

4. Discretionary

   In order to account for situation that we have not planned for, we reserve the right to refuse any refund at our discretion.